Repeat prescriptions may be ordered by bringing the slip to the surgery, via email or by phone. Patients must register with the practice initially to receive their passwords to use online ordering. Ordering online or via the NHS app is the most convenient way to order your medications and avoids spending time on the phone. It also allows you to order your medication when the practice is closed
Please allow two full working days for the prescription request to be processed.
Prescriptions can be sent direct to the pharmact. If any items are not needed please inform us - the doctor may wish to discuss this with you. However, if you think you may be experiencing side-effects then you must discuss this with the doctor or pharmacist who will be able to help.
The only items that will be re-prescribed automatically on request are those items on your re-order slip. If it says that you need to see a doctor on the re-order slip then please make an appointment with the doctor (in the case of blood pressure, cholesterol or diabetic medication where your condition is stable then a nurse's appointment is usually sufficient and she can arrange the necessary checks). If your item is not on repeat but you have had it before as a repeat or a one off prescription we will have to ask the doctor's advice or permission. If you have never had the item before from us you will have to see the doctor.
We do offer repeat dispensing for up to 12 months on suitable patients whose medication is regular and doesn’t include controlled drugs, warfarin etc. Please ask at reception for details.
The email address for ordering is firstname.lastname@example.org